How do the heaters work and are they safe?

The heater system uses a low wattage pad or ceramic plate that is placed on the decking underneath the mattress and liner. A variable thermostat, controlling the on / off mode of the pad, constantly maintains the water temperature at your preselected setting.

Yes. They are safe. They are double insulated and designed specifically to warm your waterbed. As with all electrical appliances, they must be used in accordance with the manufacturer's instructions and are always best with a surge protector to prevent their little computers getting damaged from mains electric power spikes just like your p.c. should be.

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